FAQ
ANSWERS? WE'VE GOT THEM.
Here are the questions we are most frequently being asked:
SHIPPING
Do you ship internationally?
Yes we do. We ship for FREE within the 48 contiguous lower states in the USA. Please call for a freight quote to all other regions.
How long does shipping take?
Each product is made to order. Our production lead time is currently 3-5 weeks on most products.
PAYMENT & WARRANTY
What forms of payments do you accept?
Online we only accept Visa and MasterCard. Call in for other payment arrangements at 605-582-3013.
What are your warranty terms & conditions?
We offer a 3 year warranty on all products manufactured by Sportsman's Best and Groomer's Best.
RETURNS
What is your returns policy?
All returned items must be authorized for a return before you ship them out. If we receive the item without authorization we will refuse it. You must call for authorization within 30 days of the date you received the item. You may either call Sportsman's Best directly at (605)582-3013 or you may call the distributor who you made the sale through. You are responsible for the shipping back to us and any damage or loss during the shipment.
Exclusions
Sportsman’s Best will arrange to ship your order to you. Title to products passes to you when Groomer’s Best delivers the order to the shipper and risk of loss passes to you when the shipper delivers products to the address you designate. You must notify Sportsman's Best of missing items from your order within 10 days after you receive your order.
Still got questions? Contact Us: 605-582-3013